Client stories · Hampshire
What our clients say
The people we help are the best measure of our work. Here is honest, unedited feedback from clients across Hampshire who have moved home, arranged a mortgage or remortgaged with Steve and the Horizon HQ team.
Clear, patient guidance from start to finish
Free introductions, you never pay Horizon
Trusted, hand-checked specialist partners
In our clients’ own words
Every story below is from someone Horizon HQ has helped. We’ve kept the words exactly as they were given to us.
-
“I highly recommend Steve. He talked me through the buying process and is very professional and understanding. I’m very happy with the service I received.”
Anna -
“Excellent service, Steve is gifted with the patience of a saint with all the questions and fears I had regarding my mortgage. Smiling throughout, he literally treats you like a family member. I would recommend them a billion times. Thank you, Steve and team.”
FB -
“Steve has always done our mortgage and I wouldn’t use anyone else, he’s brilliant, I would highly recommend!”
Rebecca -
“Steve and Ali have been amazing in keeping on top of all three mortgages. They also looked into us borrowing more to do some needed renovations.”
“Steve and Ali always put us at ease and we never feel pressured into anything, which is greatly appreciated. Whenever we have contact it is friendly but professional as well. So there is a good balance.”
Sarah -
“It’s great to have someone as on the ball as you are and who does exactly what’s needed and promised.”
GF -
“We have known Steve Whittington for over 7 years, and he has done our mortgage and remortgage.”
“Brilliant service and very helpful, always made sure I got the best deal possible, really friendly and professional broker, we are very happy and appreciated. We definitely highly recommend to others. Thank you very much.”
TL -
“Friendly, professional, and would definitely use every time.”
Paula -
“My experience from the beginning is one of absolute trust, and the feeling of being treated with honesty, integrity and not a commodity.”
“At all times updated, nothing was too much to ask, a clear understanding, the superlatives are endless. Thank you very much Steve, and Ali.”
Darren -
“Outstanding service, very professional and genuine too.”
TP -
“Steve & Ali are very knowledgeable, highly experienced & really care about their customers.”
“My house buying process wasn’t easy & took a long time to complete, with many potential purchases falling through for various reasons. They supported me throughout with excellent advice and quick turnaround times. They also pulled out all the stops to ensure I got a favourable rate reserved, just before it was due to go up the following day. Highly recommended.”
Nick -
“Steve & Ali have arranged our last few mortgages and always provide an excellent, efficient and timely service. They make the process so simple for us, which as we’re both self-employed is a huge relief.”
Emma -
“Steve and Ali always put us at ease and we never feel pressured into anything, which is greatly appreciated. Whenever we have contact it is friendly but professional as well. So there is a good balance.”
NS -
“We use Steve as he is a consummate professional that always offers a great service to our clients, helping them to navigate through the complicated mortgage market. I would highly recommend him and his services.”
David -
“Steve was 5 star! He was empathetic and brilliant from start to finish.”
“He really understood us and went the extra mile to make sure this process was easy and as fast as possible. I also feel the fees we paid to use his services were more than reasonable. Steve and his colleague Ali are amazing and we could not fault their service.”
MM -
“Steve and Ali have been extremely helpful in finding a mortgage to suit and providing support throughout the process. I would not hesitate to use them again!”
Simon -
“Well what can I say? Steve and the team not only helped me with my mortgage, he actually cheered me right up as my situation wasn’t great!”
Chris -
“Great service! Would highly recommend.”
Laura -
“It’s been an honour to work with Steve and Ali for the past few months. His people skills have even swayed us to forego the lifetime guarantee we’d been given by one of the industry’s leading players. Comes well recommended!”
AC
Ready to write your own story?
Whether you’re buying your first home, moving, or reviewing your mortgage, we’ll listen first, then match you, free, with a qualified, FCA-authorised adviser. The introduction is completely free and you never pay Horizon a penny; where a matched adviser charges a fee for their advice, it is theirs and is set out clearly and agreed with you upfront before you proceed.